We deliver orders via a reputed courier company. Once dispatched, you will receive an order Tracking ID. You can quickly check the status of your order on our website by entering the provided Order ID.

No. Registration is not required to place an order. You can checkout as a guest. However, we encourage you to create an account. It will help you track your order and also help next time when you are buying a product from us, so you don't have to fill out your information every time.

No. We don't hold a product. Check out quickly to ensure that your desired product does not run out of stock!

For return & exchange policy, kindly read our Return & Exchange Policy.

Our courier services partner will make two attempts to deliver your product. On the second failed attempt, your order will be cancelled. So, ensure your availability at the time of delivery.

We never deliver defective and wrong products because we value our customers. In any case, you receive a damaged/faulty product. You can contact our Customer Service by emailing us images of defective/wrong products at info@brandsrope.com or calling us at 0900-78601 within 48 hours of delivery.

If a product is out of stock, it will be marked as "Out of Stock" on the website. An order may only be placed once the product is "Available" on the website.